Politique de remboursement

Vous avez le droit de vous retirer du présent contrat dans un délai de 14 jours calendaires sans donner de raison. Ce délai de rétractation expire 14 jours calendaires après la date à laquelle vous ou un tiers indiqué par vous, autre que le coursier, prend matériellement possession des biens finaux commandés.

- To exercise your withdrawal right, please notify Bijoux Indiscrets (hello@bijouxindiscrets.com, Rambla catalunya 121, esc izq, 3-1, Barcelona (08008), +34 934158879) your decision to withdraw from the contrat through an unequivocal statement (for example via e-mail or by a letter sent by postal mail). You can use the withdrawal form model shown here (http://bit.ly/2W7ndp0), although its use is not mandatory. In order to comply with the withrdawal period, you only need to sent the notification within the withdrawal period.
- Please send any products you wish to return to: Avenida Cervera, 29. Tàrrega. (25300), Spain. within a maximum of 14 days after notifying us of your withdrawal.
- You shall cover the direct cost of returning the goods.
- The refund amount will be equal to the price you paid for the items at the time of purchase, regardless of whether they are discounted or not. If you are returning your entire order, we will also refund any shipping costs within 14 calendar days of you notifying us of your decision to withdraw from the contract (except for additional costs resulting from you having chosen a different shipping method to the least costly ordinary shipping method provided).
- You will receive your refund via the same payment method used to make the original purchase. We may withhold reimbursement until we have received your return or until you have submitted a proof of the return, depending on which condition is met first.
- As a courtesy, Bijoux Indiscrets, the withdrawal period may be extended for 16 additional days. Please, notice that in returns placed during the extended period shipping costs can't be refunded.

Veuillez tenir compte de ce qui suit :
- Vous serez seul responsable de toute diminution de valeur résultant de votre manipulation des biens au-delà des mesures nécessaires pour établir leur nature, leurs caractéristiques et leur fonctionnement.
- Le droit de rétractation ne s'applique pas aux contrats portant sur la fourniture de biens scellés qui ne peuvent être renvoyés pour des raisons de protection de la santé ou d'hygiène et qui ont été descellés après la livraison.
- Bijoux Indiscrets se réserve le droit de refuser les retours envoyés ou communiqués au-delà de la limite fixée.

If you have any questions about how to return an item, please contact our customer service department: hello@bijouxindiscrets.com.