At Bijoux Indiscrets, we care about quality as much as you do; that's why we only partner with best brand in the market. LELO helds the Best Pleasure Product Manufacturer AVN Award.
1 year warranty & 10 year pleasure guarantee
LELO believes that the best pleasure is made to last and so offers a 1 year warranty after the original date of purchase against defects due to faulty workmanship or materials arising from normal use of the device. In addition, if your product becomes faulty within 10-years, you will be entitled to 50% discount on www.lelo.com to replace your device.
To exercise your withdrawal right, please read carefully the following information and our Refund Policy.
- You have the right to return your products within 14 calendar days. You must notify Bijoux Indiscrets about your decision and ship the goods to the address provided in our Refund Policy .
- Products must be sealed and unused.
- Items not eligible for return. Please note that, for reasons of health protection or hygiene, we do not accept returns of intimate apparel or products that are specified as non-returnable in its description, unless they are faulty.
- You shall cover the direct cost of returning the goods.
Please, visit our Refund Policy for more details.